You focus on development and design, we take care of your customers

If you prefer to completely outsource your customer support, be it as assistance during game release or due to internal reasons, we are happy to help you out. Both customers and client will constantly have a contact person at hand.

Tektroop GmbH offers Support Assistance for your company. With the long term model, we completely take care of all incoming customer requests so that your customers always get timely and quality gaming support. Especially during launching phases of new projects you thus gain time to focus on market stabilisation and the positioning of your product within the market. Meanwhile, you can offer your customers professional support from the beginning without having to take the decision on building up your own inhouse customer support solution right away.

As a matter of course, our work in your mandate is always discrete and in accordance with your various procedures that are taken into account when handling incoming or expected customer requests.

As we approach the customers in your name and assignment, customers will connect the received service with your company. Apart from that, it is also always one of our main commandments to treat all the sensitive information we get in touch with while working for you with the highest possible confidentiality.